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They never had the courtesy to call and tell me or the vendor.

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Are you kidding me?We’re dying here.

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It was in the 100s and my house was so hot so I called back and I said, “Could someone do it on the emergency basis?” And the AHS rep took about 30 minutes calling every company she could to get someone out to repair it.

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If you didn't have a warranty on those days, you wouldn't get any faster service by calling someone out of the yellow pages.

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I called Select again and got a rude man who told me he had spoken to this tech an hour ago and he was legit and I should just wait for him to call me. Since he was rude and unhelpful I asked to speak to a supervisor. He would not give me to one my issue was not big enough to get a supervisor. He finally transferred me to Robert who was helpful and got through to their contractor and promised me a call back. After seeing the reviews I'm pretty nervous anything will get fixed but willing to give it a try. You need more Robert's on your phone line and ditch the rude CSR not worth the negative feedback. The home warranty fills in valuable coverage where your homeowners insurance doesn't apply. To secure the best protection for your home and your budget, you need both homeowners insurance and a home warranty. A home warranty covers costly home repairs and replacements due to normal everyday use. It's not your homeowner's insurance policy; a home warranty is a separate contract covering repairs and replacements on systems in your home. Home warranties cover many, but not all, of your home's appliances and systems.

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Repair or replacement.

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